FOR IMMEDIATE RELEASE
CONTACT:
Ken Neeld, President & Chief Executive Officer
Delphi Display Systems
(949) 574-4200 - office
KNeeld@delphidisplay.com
Costa Mesa, CA, January 8, 2007 – Delphi Display Systems, Inc. released today the results of its Customer Satisfaction Survey for the second half of 2006. In this survey Delphi’s customers provided feedback regarding the Company’s installation services, help desk technical support, and product repair services.
This effort entailed survey conversations with over 1200 Delphi customers over the past six months. The surveys were conducted and collated by a third-party company,
This effort is one of the ways that Delphi continues to self-evaluate itself, and to uncover areas where it can further improve it’s products and services.
Topline results are as follows:
| Installation Services
|
24% |
42% |
31% |
97% |
| Help Desk Technical Support
|
18% |
39% |
39% |
96% |
Product Repair Services (price and value)
|
61% |
22% |
5% |
88% |