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  • Order Accuracy Trumps Order Time!

    by Co Tang | Jan 03, 2017
    2016 state of qsr industry

    In this article, I’ll explore excerpts from key industry insiders, as they interpret the most important findings from the study, including speed-of-service, order accuracy, customer service, and best practices in the drive-thru and fast casual business, shared by real, successful operators.

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  • 5 Keys to Selecting the Best Digital Menu

    by Rafael Klatil | Dec 22, 2016
    five colorful keys

    In this article, we clarify the five key considerations you should take into account when choosing a digital menu board solution.

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  • Innovative Drive-thru Timers Supersize Revenue Performance

    by James Dever | Dec 15, 2016
    supersized_burger-150x150

    Timing solutions are just one part of Delphi’s all-encompassing, end-to-end drive-thru offering, including outdoor and indoor digital menu boards, order confirmation systems, headset communications, and vehicle timers.

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  • 3 Ways Social Media Grows Franchise Restaurant Sales!

    by David Skinner | Jul 26, 2016
    social media icon bubbles

    Encouraging your employees to advocate for your brand will not only increase your traffic, but it will spread in a way that traditional marketing will likely fall short. This then leads to creating a fan base through your employee advocacy efforts and that is a power play for your franchise restaurant for sure!

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  • New Menu Labeling Requirements – Pt1

    by Benjamin Medvitz | Jul 28, 2014
    food label

    The 2010 Patient Protection and Affordable Care Act (PPACA) Section 4205 establishes national menu labeling requirements for specified classes of restaurants and vending machines. As a result, nutritional disclosure and response to nutritional concerns are among the most important issues for the restaurant industry to address.

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  • The Power of a First Impression

    by Tim Votaw | Jul 14, 2014
    burger and fries

    QSR and Fast-Casual Restaurants have only a few short moments to make an impact and influence the buying behavior of a customer. Engaging with customers is fundamental to build a good first impression and the most valuable asset of all: repeat customers.

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  • Revitalizing the QSR Brand Experience

    by James Dever | Jul 07, 2014
    pickles

    For many QSR brands, approximately 70% of business comes from the drive-thru, and customers, like Eddie, expect more than just quick service.

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