History in QSR
INDOOR DIGITAL MENU BOARDS
Drive sales inside your restaurant with our indoor digital menu board (IDMB) solutions. Delphi uses only high-quality professional-grade screens for its indoor digital menu board installations. These provide aesthetically pleasing, vibrant, and crystal-clear images for your digital menus, maximizing consumer engagement, product awareness, and brand loyalty.
While our menus are highly impactful for customers, they are even more so for back-of-house management and corporate control. Franchise owners can control what is being displayed, at what time and place, and whenever necessary. Store managers can easily change out LTOs to sell higher-margin products or to take advantage of unique opportunities, such as concerts, school lunch breaks, etc.
With Delphi’s Engage® cloud based content management software platform, you can easily change prices, update media content and add promotional products remotely and across the enterprise, with significant cost and labor savings as compared to printing and installing static menu boards. Drive attention to new or featured key products by utilizing dynamic videos, day part driven content, and dynamic content that responds to weather, consumer preferences or other events to utilize each purchase occasion to target up-sell messages or seasonal items.
DURABLE OUTDOOR DIGITAL MENUS
Grow sales in your drive thru with Delphi’s Endura line of ruggedized, outdoor digital menu board (ODMB) solutions. Our outdoor digital menu boards can work in tandem with our indoor digital menus to create effective and individualized customer experiences. Durable, sunlight readable, and responsive, these digital menus last for years with no compromise in image quality or performance. Our Endura line of ODMBs offers both 32” and 55” screen sizes that are available in single, dual and triple screen configurations.
All of our digital menu solutions can be managed remotely through our Insight Engage® cloud-based content management system to instantly change pricing, schedule promotions and limited time offers – all with full owner/corporate control, and scalable to thousands of locations. Additionally, Engage can be integrated with point of sale and back of house systems to embed order confirmation and provide automatically synchronized pricing and nutritional information. Live data feeds can also be used to trigger or change content based on weather, traffic or any other special events.
DRIVE-THRU ORDER CONFIRMATION SYSTEMS
As the leading provider of order confirmation systems technology in the QSR market, Delphi’s Endura® 15X is our latest generation of technology that is the brightest, most reliable and full featured system in the market today – at the lowest possible Total Cost-of-Ownership. Our Endura® 15X drive-thru Order Confirmation System is proven to improve accuracy, increase speed of service, drive average check and build customer loyalty for QSR operators.
The 15X is designed to perform reliably in harsh climates and can be clearly viewed in direct sunlight. Using our proprietary LED backlight technology, the Endura display provides an exceptionally bright LCD with an estimated useful life of up to 10 years in the field. Our order confirmation system integrates with most Point of Sale systems in the market today including cloud and tablet based platforms.
Our Insight Track™ drive thru speed of service solutions measure and display detailed vehicle timing information on graphical dashboards to provide real time insight into drive through performance bottlenecks.
Delphi’s timing solutions help to improve efficiency in the drive thru which drives revenue, leading to a quick ROI. Delivering high performance with ease of use, Delphi’s industry-leading timers provide real-time visibility into drive-thru operations.
Multi-color visual indicators and graphs, enable managers and their crew to quickly see real-time comparisons of “actual results” to “target goals”. Dashboards display percentage of goals achieved; the average times for greeting, ordering, paying, and total visit; the number of cars served; and other critical performance metrics.
Our timing solutions enable quick service restaurants to effectively measure, motivate, and reward team members and managers, based on improvements in “performance results” realized by increasing staff awareness of bottlenecks in your service workflow.
PERFORMANCE RANKING LEADERBOARD
Delphi’s Score™ enterprise ranking leaderboard utilizes real-time drive-thru timing data from all stores in a Score group and ranks them in real time according to the selected performance metric. Stores can compete by the hour, daypart or day on a number of business metrics including total speed of service, average service time at any station, sales, LTO counts and more.
Score provides an additional incentive to motivate, and reward team members and managers in competition with other stores in their region or across the entire system.
TRACK.BI™ BUSINESS INTELLIGENCE DASHBOARD
Delphi’s Track.BI™ enterprise Business Intelligence Dashboard is an add-on service for our customers that have Delphi’s Insight Track® system installed. The dashboard allows the customer to view summary store data across the entire enterprise and provides drill down capability for each store to view detailed timing metrics by event and by daypart. The system integrates seamlessly with Delphi’s Insight Track® drive thru timing system.
CRYSTAL CLEAR HEADSETS
Providing clear communications is key to quality customer experiences and productive teamwork in the drive-thru. As part of our total QSR solution, Delphi offers the most state-of-the-art wireless headset systems available from trusted suppliers such as ParTech and Acrelec.
The wireless headset solutions we offer have been designed to support future technologies such as Artificial Intelligence base Autonomous Voice Ordering. Future proof your technology investment by selecting a headset system that can meet the requirements of today and tomorrow.
come from drive thru