Documents
* Delphi offers the highest standard of technical support to its customers. Below are documents intended to assist you in maintaining your Order Confirmation System and Fast Track Timer. If you require immediate assistance for any Delphi product, please call 1-800-456-0060, and select option 1.
Digital Menu Boards
Insight Engage 3.0 CMS
As part of Delphi’s full digital menu solution offering for Quick Service Restaurants (QSRs), we provide a full featured cloud-based Content Management System (CMS) called Insight Engage® 3.0, which is our third-generation platform. This document provides an overview of the key features and requirements of the system.
Order Confirmation Systems
Endura 15X Speaker Post Installation Instructions
This document describes the installation procedure for the Delphi Order Confirmation System (OCS) Speaker Post for the Endura 15X (Model 9330-150-XXX) Order Confirmation System display and is used in conjunction with other installation manuals which vary based on a specific customer or system requirements
Endura 15X Installation Instructions
This document describes the installation procedures for the Endura® 15X Model 9330-150-A01 Order Confirmation System (OCS) display, including instructions on the connections, all cabling and any additional hardware required for installation.
Drive Thru Timing Systems
Insight Track 2.0 User Guide
This document describes the Insight Track® 2.0 software configuration and use. The Insight Track Timer helps restaurant operators to manage a drive-thru store more efficiently and profitably by tracking the progress of customer vehicles through the ordering and delivery process.
Insight Track Installation Instructions
These instructions describe the installation procedures for the Insight Track™ Timer System. This manual is specific to physical installation of the hardware. Please refer to the Configuration Manual for detail on how to configure the system following installation.
USR-SCORE-EN Insight Score User Guide
This document describes the Insight Score™ cloud-based performance ranking dashboard software configuration and use. The Score dashboard helps restaurant operators to quickly see how their stores are performing in real-time on a number of speed-of-service metrics.
USR-SCORE-SP Insight Score User Guide Spanish Version
This document describes the Insight Score™ cloud-based performance ranking dashboard software configuration and use. The Score dashboard helps restaurant operators to quickly see how their stores are performing in real-time on a number of speed-of-service metrics.
Wireless Headset Systems
Wireless Headset Systems Users Manual
These user manuals detail our headset’s functionality, general usage, functional troubleshooting, and the use of noise cancelling technologies to enhance communications with your customers, improve order accuracy and accelerate speed of service.
Legacy Support Documents
Retired Order Confirmation Systems Documents
Display Manager 7.4 Users Manual
The Display Manager is a powerful tool that you can use to update and manage your OCS Displays. The software, referred to in this manual simply as Display Manager, provides a user interface for connecting to an OCS Display for the purpose of modifying the configurable elements of the system.
Retired Timer System Documents
Fast Track 3000 User Manual
This Manual has everything you need to know about your Fast Track 3000 timer. From a basic overview of how the timer operates to using the Fast Track PC Software.
Fast Track 2000 User Manual
This Manual has everything you need to know about your Fast Track 2000 timer. From a basic overview of how the timer operates to using the Fast Track PC Software.
Fast Track Drive Off Scenarios
This guide will inform you on how different scenarios can affect the performance of the Fast Track Timer.
Fast Track PC Software Reports
This guide will provide a walk through using the On Demand report features located in the Fast Track Shortcuts folder, located on your desktop.
Fast Track Auto Email Reports
This guide will walk you through setting up automatic reports sent right to your email using the Fast Track PC Software.